Privacy Policy
1.Information We Collect :
We may collect the following information when you use our website or contact us: your name, company name, email address, telephone number, country, and any project details you choose to share in an enquiry form or email.
2. How We Use Your Information
We use the information you provide solely to respond to your enquiries, prepare project proposals, and manage our working relationship with you. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Security
We are committed to ensuring your information is secure. All project data and personal information is handled on access-controlled systems. All team members are bound by confidentiality agreements.
4. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your computer that help us understand how you use our site. You may disable cookies in your browser settings at any time.
5. Your Rights
If you are located in the European Economic Area (EEA), you have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at info@archcel.com.
6. Contact
If you have any questions about this privacy policy, please contact us at: info@archcel.com ArchCel JV Ltd, House-43, Road-16, Sector-11, Uttara, Dhaka-1230, Bangladesh.
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Frequently Asked Questions :
Simply fill in the enquiry form above or send us an email at info@archcel.com Tell us a little about your project, and we will be in touch within one business day to discuss next steps.
We accept DWG, RVT, IFC, PDF, SketchUp, and most other common design file formats. We deliver in whichever format your project requires — typically DWG, PDF, and/or RVT/IFC.
Yes — always. All projects commence with a signed Non-Disclosure Agreement. Your project data and client information are treated with the strictest confidentiality.
This depends on the scale and complexity of the project. Small tasks can often be turned around within 24–48 working hours. Larger drawing packages are agreed on a project-by-project basis, with clear milestones set out in the project proposal. Our Dhaka time zone (UTC+6) often means overnight turnaround for European clients.
Absolutely. We ask all new clients to share their CAD manual, drawing template, and layer standard at the start of the project. We follow your conventions precisely.
Yes. Many of our long-term clients operate on a monthly retainer basis, giving them access to a dedicated part of our team on an ongoing basis. This works particularly well for practices with consistent production requirements.
We are aware of and respect European data protection requirements. All data is handled confidentially, under NDA, on secured systems. Please contact us if you have specific GDPR-related questions before starting a project